There
are numerous studies which have shown the positive impact on the results of
employee engagement and involvement.

But what is employee
engagement?

It is the extent to which people identify with, enjoy, are
enthusiastic about, and are willing to spend extra effort for the work that they
do.

There are some basic rules which
leaders and managers have to follow to stimulate

employee engagement: 

1. Be honest
2. Practice what you preach
3. Give confidence
4. Create a secure
   environment for open communication.
5. Listen open-minded
6. Show interest
   in the human perspective
7. Walk on the shop floor
8. See to it
   that everyone applies the core values
9. Make sure
   that everyone knows the mission and vision
10.  Ask your clients what goes well and
    what can be improved
11.  Have crossfunctional/crosshierarchical teams
12.  Have the guts to say it when you
    don’t understand something
13.  Regularly give compliments
14.  Have a learning attitude towards
    failure

This is also true for involvement, which is the day to day commitment to
have real two way traffic in communications.

What is needed to INVOLVE your people?

I = ignite employees’ spirit

N = nurture their ideas

V = value their input

O = open all lines of communication

L = level with employees, tell the truth always

V = validate and acknowledge their concerns

E = encourage risk taking

What are you doing to
stimulate employee engagement & involvement?

-------------------------------------------------------------------------------------

RADICAL SERVICE INNOVATION 

www.theproperway.com 

Follow me on Twitter: http://twitter.com/ArnoldBeekes