February 23, 2008
11:01 am |
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5 Reasons to Implement Live Chat on your website
| posted by Chadwick Conte
- Chat with customers instantly
- Reduce shopping cart abandonment
- Aid in navigating customers to desired areas of your site
- See real-time data about your website visitors • where they are from, • which page they are on • how long they have been on • how they found your website (Google, Yahoo, MSN)
- You Build Trust & Credibility when you are able to quickly and effectively resolve any type of customer inquiry, which will lead to increased sales.