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Summer Reading: Why More People Are Listening to Books

By: Kermit PattisonMon Aug 18, 2008 at 12:15 PM
Donald Katz

Fast Interview: In this Q&A, Audible founder and CEO Donald Katz talks about what's popular this summer, the business of the spoken word, how life has changed since Amazon acquired his company, and why the "no asshole rule" is a vital corporate principle.

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So what did you read this summer? Chances are, more and more of you listened instead. According to the American Association of Publishers, audio book sales grew by 20 percent last year. The largest online seller of audiobooks is Audible, which was acquired by Amazon earlier this year for $300 million. Audible offers more than 80,000 downloadable programs from current best sellers to daily newspapers.

What is popular summer listening this year?

One of the top books is Swan Peak, by James Lee Burke, which is narrated by the actor Will Patton, who's just a brilliant performer of Burke's latest detective novel and a whole lot of other books. The narrative capacity of the performers of these great works is really one of the powerful drivers of a book recast as an audio experience. I'm actually listening to, belatedly, Barack Obama reading The Audacity of Hope and he is one impressive writer and a very good oral interpreter of his own lines. Also reading his own work is the great William Shatner, who reads his own biography Up Till Now. A legendary reader of his own work is David Sedaris, who has a new book called When You Are Engulfed in Flames -- that is just a laugh out loud, hysterical listen. Lots of our customers also miss George Carlin and are downloading his many Audible titles. In September, we're expecting the new Thomas Friedman to be out, which is called Hot, Flat and Crowded, and we expect good sales.

For the management set, our CFO is raving about the No Asshole Rule: Building a Civilized Workplace and Surviving One that Isn't by Stanford business school Professor Robert Sutton. I was struck by this, because I thought I invented the "no asshole rule" as a guiding corporate culture principle.

How does traffic change during the summer? Is there a downloading equivalent of "beach reading?"

We don't see a lot of categorical shift to easier listening. We do see a summer uptick in travel, title volume and new member intake. But it's relatively inconsequential compared to our consistent growth on a day-over-day and year-over-year basis. We actually see more seasonality in terms of the pace of the business around the holidays, because that's when people get new iPods and other AudibleReady devices, which of course now includes GPS devices, MP3 sunglasses, and Cadillacs.

How many books do your customers go through?

At this point, our customers consume an average of 15 books in a year, which is a lot more books than a lot of busy people get to read without Audible.

Are they reading more because of the audio format?

It's the practicality. People have a huge amount of time during the day, particularly if they commute to work, when they can't read or look at the screen. By the last census, 97 million Americans drive to work alone and spend something on the order of 600 million hours per week in traffic. That's pretty dead time. If you ask people if they read as much as they need or want to read, almost everybody says no. Suddenly they realize they can make better use of their exercise or commute time by knocking off one book after another. And that's really been the secret to the growth of the business. Also, people love storytelling. Ultimately, there's some psychological benefit that may harken back to our childhoods: being read to is an extremely pleasurable experience.

Do you ever indulge in the guilty pleasure of actually reading a book?

Of course. I read whenever I can. To some extent, I cherry pick things I want to physically read because I'm pretty much attuned to the kind of experience I want in audio versus the ones I want to experience in text. It all depends on the mood. One of the exciting things about the Amazon Kindle -- which plays audible now -- is that eventually I will be able to have it sit on my bed table and I can pick up a story I just listened to in the car and read it from where I was.

Publishing is a very mature industry with growth rates usually in the single digits. Is the electronic area more ripe for growth?

Publishing is an industry pursuing a noble cultural calling. But publishing has always had an ambivalent relationship to technology-driven change. In fact, the music publishing business spent a whole lot of time trying to kill off the phonograph. The publishing industry fought off the paperback and was skeptical of the book club - which was effectively a technology-driven invention that used the new science of direct marketing and the mail to change the business. Now there are innovations like Amazon and Audible. Effectively, from my perspective, these disruptions -- along with Superstores -- changed a relatively aristocratic product into a mass market product. A lot of these disruptions have allowed increasingly middle class and lower middle class people to have access to books, which were traditionally for rich people.

August 2008

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November 10, 2009 at 11:15am by Somchai Yhai

Amazon acquired audible which was found by Donald Katz for $300 million. This is prize for the man who work hard.

Somchai Yhai
VP of Marketing at หางาน