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FastCompany.com Update

By: Edward Sussman
An update about FastCompany.com from Mansueto Digital President, Edward Sussman.

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Where to begin? Since our newly blended journalism/community platform was released on February 11, we’ve received more attention for FastCompany.com in the few weeks than we did over the past five years. The one-two punch of a new FastCompany.com platform and the March 3 launch of FastCompany.TV, with famed tech blogger Robert Scoble, has certainly caught the attention of the blogosphere. These developments have led to many interesting discussions about the role of community within the mainstream media, as predicted when we first launched.

Before rounding up some of the feedback we've received, here's a look at some of our site stats:

*We now have 114,000 members. We’re growing memberships at about 10 percent a month. That’s five times faster than Facebook! (To be fair, I guess it gets a little harder to grow as fast after your membership crosses 50 million.)

*Our members have started about 946 blogs on FastCompany.com. We’re reading your blogs constantly and featuring new ones on the homepage and topic pages of FastCompany.com every day. I’ve been following “The Guide to Business with Earthlings” by Offyd Grinispuffs (yes, I know it’s a pseudonym) and “The World of StartUps Outside of Silicon Valley” by Francine Hardaway.

*User behavior on the site has changed dramatically. Before the new platform debuted, our average user visited just once per month. Our 800,000 or so non-member monthly visitors are still at that same pace; but once a visitor becomes a member, most are coming back several times a month.

Now to the media reviews, which were overwhelmingly positive. (I’ll throw in a couple of negative mentions so I can pretend to be balanced.)

Erick Schonfeld wrote this nice post on TecCrunch:

“On FastCompany.com, you can now start your own blog, join a group, post a video, comment on articles, or suggest a “Fast Talk” question to start a debate. Articles from the print publication are interspersed with blog posts from readers, experts, and staffers, and are arranged in a blog-like chronology on the front page.

The idea is to make it easier for readers to interact with staff writers and contributors, and write their own thoughts, which might be featured prominently on the site. Every contribution a reader makes gets collected on his or her profile page, tagged, and placed into one of the eight sections on the site (innovation, technology, leadership, management, design, social responsibility, careers, and work/life balance). The site is built on top of the open-source content-management software Drupal. And it will support OpenID.

From Issue | May 2008

Comments | 1

May 5, 2008 at 5:02pm

Mark Zorro

I still find Bruce Mau's incomplete manifesto a refreshing checklist a decade since it was first published, because that is the essence of design, especially Manifesto # 26 "Don't enter award competitions". A community is not about design IMHO and if FC is going to compare itself with Facebook, then this is the wrong community for me and so it does not do me any good being a part of anything that does not represent my core values, I am not saying that I am against Facebook, it just does not represent people like me. A smart community to me is about resonance and reciprocation. Resonance can be viewed as Col John Boyd's OODA Loop. Mau was featured in FC magazine #39 and Boyd in magazine #59. It is therefore obviously so easy to get caught up in the expert voice because recency is hard to ignore. Yet dig the gold at FC and you can find gems such as the Incomplete Manifesto and the meaning of Observe, Orient, Decide, Act. How do you observe? You watch who is coming in, you do a quick Google to see if the people coming to your site have some interesting ideas or blogs or websites they maintain and that they would like to share. How do you orientate, you can facilitate conversations rather than engage conversations, welcome new people rather than assume presence, and develop a meaningful bushido that defines and clarifies core values, so no one as to question what FC at its heart best represents. How do you decide? Some of that has been mentioned in your post but it is the stuff that only has resonance so long as it is constantly followed through. How do you act? You keep going through the OODA loop and watch things improve and by your fruits you will be known and plus FC could easily scale offline like the Toastmasters have done, it just needs a little bit of OODA minded thought and you can become a bigger meetup than MeetUp. If you published great thinking in your magazine (and some of it for over a decade) then learn to use and apply it. Henry Ford became successful because he focused on value driven activity and he was one of the first enterpreneurs who recognized that one does not learn from the expert voice - I would strongly recommend you read "Today and Tomorrow" in that regard, though of course all of this is simply my own opinion. McKinsey recently ran an interview about Pixar's Brad Bird called "Innovation lessons from Pixar" - in it Bird demonstrated he has the very instinct by his answer to the question "What kind of leaders inhibit innovation". He also said "If you’re dealing with a storytelling medium, which is a mechanized means of producing and presenting a dream that you’re inviting people to share, you’d better believe your dream or else it’s going to come off as patronizing." - so Brad Bird, is the kind of person I have resonance with and I do think that many people would have genuine resonance with. This online article is a good step but it isn't a really a conversation, for those things are more OODA and emergent and the new FC on that score is whole lot more "emergent" than the old FC, so long as quality isn't sacrificed. Of course when it comes to good or bad comments Bruce Mau had a prescription for that also in Manifesto # 2 "Forget about Good". So I guess if you find your resonance (simply apply what FC has already written about) and a develop sense of reciprocation - apply OODA, go out into the web, visit blogs, create smart aggregator connections, and take more interest in those people who live below the line, rather than blog above the line - but far more importantly - those that log in and lurk. As for me, don't put any stock in what I say because all I am doing here is thinking online, not actually talking to you. I utilize OODA for my own personal online journey and I am simply finishing off what it is I began many years ago, so this is not reflective of the FC community, but it is those new voices that come here that do deserve the most attention and what's more they actually would feel honored by such a level of genuine observation and reciprocity......M.

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