Who's ready for a fresh start in 2002? Check that -- who isn't? Most people would agree that 2001 left us sad, somber, and more resolute. It also left us even more eager than usual to start the new year right.
But before we welcome 2002, let's recognize the best of a lousy year -- the 20 most popular and powerful Fast Company stories published in 2001. After reflecting on the year gone by, tell us what you'd like to read about in the months ahead in Sound Off below.
Every company wants to delight its customers. Don't you spend most of your day delighted? Charles Fishman
Start with 1,435 good companies. Examine their performance over 40 years. Find the 11 companies that became great. Now, here's how you can do it too. Jim Collins
It's a war out there. The economy is taking a beating. Job security is in retreat. What better time to join the ranks of Free Agent Nation! Here are the seven laws of the land. Follow them to freedom. Daniel H. Pink
You think the past five years were nuts? You ain't seen nothin' yet! It's only going to get weirder, tougher, and more turbulent. Which means that leadership will be more important than ever -- and more confusing (see rule #3). Tom Peters
At the Aravind Eye Hospital in Madurai, India, 82-year-old Dr. Govindappa Venkataswamy has solved the mystery of leadership: He brings eyesight to the blind and light to the soul. Harriet Rubin
"You can't lead without making sacrifices." -- Cadet Randy Hopper, U.S. Military Academy Keith H. Hammonds
The giant Danish toymaker has a history and a reputation that most companies can only dream of. Yet its efforts to change and grow with the times just won't click. Charles Fishman
Online Companion Story: Battle Over Blocks
Michael J. Fox isn't just another movie star promoting a pet cause. He and his colleague Deborah Brooks are reshaping the pace and logic of research devoted to curing Parkinson's disease. Keith H. Hammonds
Marcus Buckingham teaches CEOs how to get the most out of their people and their organizations. His first lesson: Forget everything you think you know about being a leader. Polly LaBarre
Online Companion Story: Do You Know Your Own Strength?
The leaders of Scient Corp. built a thriving, fast-growing consulting firm that owed its very life to the Internet economy. Then the dotcoms imploded -- and many of Scient's customers folded. Here's how the firm is preparing for the next economy. Keith H. Hammonds
In an economy filled with surprise and uncertainty, being an effective leader means being a good teacher. But how do you lead and teach at the same time? Who are your most important students? And what about recess? Chuck Salter
The world's most famous business-school professor is fed up with CEOs who claim that the world changes too fast for their companies to have a long-term strategy. If you want to make a difference as a leader, you've got to make time for strategy. Keith H. Hammonds