Management Infrastructure (Belive it or Not) is the Key to Your Success!

Have you ever wondered why it’s so hard to breakthrough from one level of success to the next? Your business grows to a point and then stops dead in its tracks. It’s beyond frustrating.

Your first thought is to beef-up your company’s marketing efforts. You hire outside consultants. You build a new website. You invest in expensive brochures. You spend a fortune of money and still you can’t breakthrough.

Your expensive consultants shrug their shoulders and move on to their next victim. Meanwhile, you pay their bills and wonder what went wrong.

Why can't you break through??

The answer is simple:

Business growth is self limiting –
and, the limiting factor is your time.

You can’t breakthrough because you have run out of time.

Think about your company’s last significant growth spurt. To take advantage of that growth, you needed to coordinate all the moving parts of your business. You needed to sell your prospective customers, take orders, answer their questions and correct problems.

As you work with new customers, what happens to your older relationships? Well, you’re only human, and you only have so much time. Odds are, you banked on the loyalty of established relationships, and freed up time – at your older customer’s expense -- to nurture your new relationships.

For the most part, your strategy works because your customers love you. However, you upset just enough older relationships to offset your new business growth. On top of that, you may experience normal attrition – a customer might move, go out of business or merge with a different organization. In the end, you may experience a net sales loss.

Your circumstances may be a little different but the results are the same. You’re stuck in neutral. No matter how hard you gun your marketing engine – no matter how hard you work – you are going nowhere.

Now, at least you can understand why – because business growth is self limiting. You’re working so hard “in your business” that you don’t have the time you need to work “on your business.”

What’s the solution?

The answer is simple: You need to build a solid business foundation that allows you to responsibly delegate your work to an empowered team.

The key phrase is “responsibly delegate.” Sure you can hire employees and fob your work off on them, but this will only provide a temporary fix. In the long run, this strategy makes you too dependent on employees who can quit with a moments notice.

Think about the key employees you rely on, right now, in your business. What kind of stress would you experience if just one key member of your company suddenly quit or had an unexpected leave of absence? Now multiply your aggravation and imagine if two key employees quit at the same time.

Can you see how dangerous it is to become too dependent on employees?

A permanent solution is to build a solid business foundation that standardizes your company’s day-to-day operations including an effective leadership routine. Your objective is to make yourself irrelevant to day-to-day operations and to make your employees “plug-and-play.”

Imagine the benefits of transforming your company into a business that runs itself:

* Your stress levels will melt away.
* Your business can grow quickly without losing older customers.
* The value of your business skyrockets because prospective buyers are attracted to growing company’s that are easy to manage.
* You can take a long vacation without worry.
* You improve customer service, innovation, productivity, employee morale, etc.

Creating a solid business foundation is a prerequisite to achieving your company’s breakthrough to unlimited growth and success.

What do you think? Have I convinced you to build your manangement foundation first? If so, let me know. I'll lead you to more information on the topic.

If not, write a comment and we can disucuss your point-of-view.



Mike Kramer, CEO
www.onthesystem.com





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3 Comments

  • Jay Tatum

    I guess my own attitudes, values, and assumptions require me to raise the question about whether the business enterprise meets/satisfied a consumer need, whether the consumer is an individual, a company, or a country. The article seems very slim on specifics and generically lean.

  • Spasen Tsenov

    I read your topic with huge interest. According to me building the foundation you are talking about is up to two basic factors. First the psychology that you spread over your workers, especially the key ones. It’s about the way you treat them. Look at google, at yahoo, they build the life of their workers like the spider nets the web. Look at Julius Caesar, Napoleon etc they have so strong psychology that made people die for them ;). The second thing is to make the "area" where each employee is working thinner and thinner, so if one quits you can put someone else fast. Too much job for someone is making him being risky for the company (he can quit, he can make mistake and so on).

  • Carlos Moreno

    Hello:

    I like your article, and I couldn't agree more on what you say, It's been little more than a year since I started coordinating the reception and reservations department of a 4 star chain of Hotels here in Mexico. This is the first time managing a group of people for me, and I havent been able to pull a strategy to get the people not depending on me for most of the activities and decision making. I have an MBA and Im familiar with several people managing teories, but your article makes me aware of where I want to be in six months or maybe one year, I dont want thing to be the same as now, I want my team to be more independent of me. So I can concentrate in other areas of my business. If you could lead me to more information as you said, I will greatly appreciated.

    Thxs.

    CM