Business author and consultant Ram Charan lists the qualities successful leaders possess in Know-How: The 8 Skills That Separate People Who Perform From Those Who Don't. Here we provide a summary of what Charan says good leaders do.

Build a foundation for your business by homing in on customer needs.

Pinpoint emerging patterns of change that may affect your business.

Manage the social system of your business to control how employees collaborate.

Judge employee's potential and find those who can be developed into leaders.

Bring leaders that complement each other together to form great teams.

Determine what your business can become and what it can actually manage to accomplish.

Use a list of priorities to find a path to achieve your goals.

Face the market forces and trends in society that affect the business.