The Most Effective Organization in the U.S.: Leadership Secrets of the Salvation Army (Crown Business, 2001)
"All organizations are composed of people . . . who don't abandon their individual needs and hopes when they come together."
The Leadership Secrets of Colin Powell (McGraw-Hill, 2002)
"Leaders who care more about being liked . . . hurt both their own credibility and their organization's performance."
29 Leadership Secrets From Jack Welch (McGraw-Hill, 2002)
"Tomorrow's leaders must raise issues, debate them, and resolve them."
The Leadership Secrets of Santa Claus (The Walk the Talk Co., 2003)
"Think your job is tough? Try recruiting in . . . the North Pole."
Leadership Secrets of Saint Paul (Chariot Victor, 2003)
"In a time before faxes . . . the Internet, even mass printing, he dazzled a disinterested market."
A version of this article appeared in the September 2004 issue of Fast Company magazine.