Ticketmaster, a brand that has openly discussed being hated by many consumers, has apologized to President Obama fans who missed out on tickets to his inauguration events on January 21 after the company accidentally broadcast the link to buy tickets a day early. While testing out their email system, Ticketmaster posted the link on Sunday, despite subscribers being previously told that tickets would not go on sale until Monday morning. The inauguration ball and parade quickly sold out, leading to outrage on social networking sites.
Ticketmaster posted an apology shortly after midnight, stating, “Public tickets to these events were originally scheduled to go on sale tomorrow morning – you received the email tonight in error, and Ticketmaster takes responsibility for this mistake."
[Image: Flickr user Charleston]