The Secret To Dealing With Mistakes

Mistakes are an inevitable part of doing business, says Christopher Lukezic, Airbnb's director of International Communications. Here's his tried-and-true method for dealing with those slip-ups and missteps.

For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at 30 Second MBA.

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3 Comments

  • Shaun Dal

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  • Cory Roush

    Listen to your users...wow. Groundbreaking stuff. That's 35 seconds of my life I'll never get back. Thanks.

  • Dani

    Wow the ad placement is so incognito. Not. Especially with the grim reaper standing outside of the window. Can these "30 second MBA" videos get any more awkward. Not REAL info, but a running advertisement. Next time..just sit someone in the car, tell them not to speak, and just record their hand on the steering wheel so that we can see the blaring Lincoln emblem.