Facebook rolled out its Timeline format for brands this week. It's still early, but we've already seen how the new format opens up fresh opportunities for businesses.
Earlier this week, Doug Ulman, the President and CEO of Livestrong, talked to Fast Company about becoming one of the first non-profits selected to test out Facebook's new Timeline brand pages. The Timeline feature allows Livestrong to visualize its achievements in a way that really engages its community, prompting members to recall where they were at key moments in the charity's history.
Here are five other organizations that have already set themselves apart for their use of the new platform:
The first thing many will notice when they visit The New York Times' brand page is that its Timeline goes all the way back to the pre-Civil War days. As the Times looks to place itself at the forefront of the digital revolution, it's easy to forget the organization's storied history. With the click of a button, users can see a copy of the paper's first issue from 1951 (then called the New-York Daily Times), or watch reporters nervously await word of Robert F. Kennedy's condition after he was shot in 1968. The message is clear--"We've seen and done it all for over the course of a hundred-plus years. Why trust anyone else to deliver your news?"
Like the New York Times, ESPN's SportsCenter also celebrates its past by featuring a clip from its first broadcast in 1979. But the message here is less "look how long we've been at it" and more "look how far we've come."
SportsCenter's Timeline is rich with videos, photos, and statistical analysis. In fact, exploring the page is a lot like watching an episode of SportsCenter, except users can interact with the content in real-time, and consume the media at their own pace. While still in a primitive form, SportsCenter's page suggests exciting possibilities for revolutionizing how users experience television news programs, and everyone from 60 Minutes to the local news stations should take notice.
Coldplay is among the first bands chosen to implement Timeline, but they certainly won't be the last, as the tool offers many unique benefits to musicians. Coldplay strategically places Spotify links and YouTube videos on the page while letting fans take a nostalgic trip through the band's entire backcatalog (including its humble pre-Parachutes days). By making it easy to pick and choose which portions of a band's career to explore, Timeline allows visitors to create their own experience with the page, depending on whether the user is a curious newcomer or a long-time super fan on the hunt for bootlegs and b-sides.
Few organizations take better advantage of Timeline's enlarged front-page photo than the Sierra Club--and few have as much to gain. Environmental advocacy depends largely on communicating why the natural world is worth preserving, and stunning photos like the night-sky time-lapse shot currently sitting atop its page are persuasive tools in that fight.
Sierra Club also has its own storied history, stretching back to 1892 when inaugural president John Muir helped the Club defeat a proposal to reduce the boundaries of Yosemite National Park. By providing historical context, users get a sense of how achievements made by the Club's over a hundred years ago still resonate, and how helping out today could have a big impact on the lives of their children and grandchildren.
Again, it's hard to understate the benefits of Timeline to non-profits and NGOs. The emphasis on narrative, history, and photography makes it easy for these programs to highlight their achievements while directly engaging with fans and patrons in ways pamphlets and mailers never could.
Users who explore Doctors Without Borders' timeline will find more than lists of initiatives and accomplishments. They'll take in snapshots of developing nations that not only describe the problems facing them, but also tell stories of inspiration. For organizations like this, Timeline is about much more than simply drawing attention to the brand. It's about creating a channel for communicating why its mission is important, and providing a discussion forum for community members who feel the same way.