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Expert Perspective

The Secret To PR Success In An Always On World

BY Wendy Marx | 05-08-2011 | 11:13 AM
This article is written by a member of our expert contributor community.

Raise your hand if you're an expert or an expert in the making.

I hope all of you have done so since today just about anyone in business is an expert.

What do I mean?

If you have a little more knowledge than the next person (and in some area I assure you you do), you are an expert. Your expertise can be anything from doing econometric modeling ... to video editing ... to website design ... to you get the idea.

And the great thing is that today you don't need to hide your expertise. The Internet has made it possible for anyone to showcase his or her expertise via a blog and other social media.

However, expertise will get you only so far. The other half of the equation if you want to retail your expertise is confidence. Yes, plain, old-fashioned confidence. Combine expertise with a healthy dose of confidence and I guarantee your talents will shine. Ignore either one, however, and you'll either be a blowhard, selling nothing but bluster, or bustling with knowledge that few appreciate.

I especially like how Tony Schwartz, the president and CEO of The Energy Project and the author of Be Excellent at Anything: Four Keys to Transforming How We Work and Live defines confidence in a recent Harvard Business Review article.

"Confidence equals security equals positive emotion equals better performance," says Schwartz.

Don't think for a moment that confidence and expertise are outside your reach. The key is practice.

Rest assured that we don't suddenly appear fully articulate and adept at something without a lot of hard work in the background. As Swartz notes in the HBR article, "Deliberate practice will almost always trump natural aptitude."

I was struck by this recently when I heard an NPR interview with Rep. Gabby Giffords, the Arizona congresswoman, recovering from a devastating brain injury after being shot. Giffords, who is relearning how to talk, was nevertheless able to give her nurse who was prepping for a media interview some advice gleaned from her years before the public. Her two sentence words of advice: "practice, practice."

I can't emphasize those two words enough. While someone may appear to be a flawless performer or speaker, rest assured that years of hard work and practice lay behind that.

Of course, we need the discipline to practice. It's easy to throw in the towel and say we won't master a subject. That we just don't have the talent or we've hit a wall and can't get beyond it. The fact is that we can go further than we think we can if we continue to learn and practice what we learn.

How have you found that practice improves your performance? I'd love to hear from you.

Wendy Marx, B2B PR and Marketing Communications Specialist, Marx Communications

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