Panduit achieved a successful Microsoft CRM Deployment within 2 months with a Partner Hosted Solution

Panduit, successful Manufacturer of Physical Infrastructure solutions, shares a success story on streamlining their sales and marketing process thanks to Microsoft Dynamics CRM. With the ongoing commitment of Streamsol, better known as xRM, a Microsoft Gold Certified Partner and Hitachi Consulting, being able to bring better business control with a successful Microsoft Dynamics CRM implementation to more than 700 sales and marketing team members in a short period of time was possible.

Having already struggled with two different customer relationship management systems in just a few years Panduit was ready to switch to a different and more successful CRM system that would be able to satisfy their demands, including ease of use and e-mail integration, and avoiding the need to work outside the system. Microsoft Dynamics CRM proved to be capable of fulfilling their changing business needs, bringing flexibility, built-in integration and ease of use.

Hitachi Consulting helped Panduit with a successful implementation and deployment, and Panduit needed a solution that could be deployed in a timely manner they choose for a Partner Hosted Deployment Model with Streamsol.

Hosted Microsoft CRM  with Streamsol includes automation of sales and marketing functions, as well as customer service automation. This model eliminates the need for organizations of setting up their own in-house CRM solution. As a Microsoft product, it integrates seamlessly with your other Microsoft products, such as Microsoft Office, Outlook, and others. This is part of Streamsol's value-based approach, a philosophy dedicated to giving customers precisely the capabilities they need.

“With Microsoft Dynamics CRM, we have the ability to measure and report on critical values—such as the number of leads closed against a specific target, down to the individual salesperson—so that we can really fine-tune our process and execution going forward.” says Ron Partridge, Group VP of Global Sales and Marketing at Panduit. Visit Microsoft Case Studies to see what else Ron Partridge says about a successful Microsoft Dynamics CRM implementation in two months. 

Microsoft Dynamics CRM integration with Microsoft Outlook allows users to use an application they are already familiar with, this being a great advantage when choosing a customer relationship management software. There’s no user adoption and no lost time learning how to use a new application.  “Without leaving their e-mail inbox, our people will be able to link directly to solution assets, product specifications, and the sales playbooks for each solution,” says Ron Partridge. 

Streamsol is a Microsoft Dynamics CRM Gold Partner and Reseller, and was named to Microsoft's President's Club in 2009.  Streamsol is one of the only partners that have truly embraced the Microsoft "Power of Choice" messaging.  Our Microsoft CRM practice revolves around four models; CRM Online,  Microsoft CRM on-premise, Hosted Microsoft CRM, and Hybrid Microsoft CRM, which allow us to service companies of all shapes and sizes located anywhere in the world.