Benefits of Microsoft Dynamics CRM Integration

Microsoft Dynamics CRM makes it easy to integrate all your customer service applications into one seamless solution. By using the exclusive features included with Microsoft Dynamics CRM, you can:

·         Combine both Microsoft and third-party software applications to customize your online customer interface; Microsoft Dynamics CRM works with numerous other programs, allowing you to put your company’s best face forward online

·         Microsoft Dynamics CRM is built on Microsoft .Net Development Platform, making integration with other .Net applications very easy.

·         Sync and integrate data using traditional methods or use your own company’s existing software to provide additional functionality

·         Enjoy Microsoft’s state-of-the-art integration capability for all your CRM needs.

Read our CRM Software Blog to compare the difference between Microsoft Dynamics CRM vs. SalesForce.

Types of Integration

Microsoft Dynamics CRM provides unparalleled flexibility for your company, allowing you to integrate on multiple levels of integration simultaneously including the user interface, application, and data levels. Microsoft Dynamic CRM enables your company to:

·         Combine multiple user interfaces to provide a layered, all-in-one experience for your customers

·         Call external applications to add features and provide additional layers of functionality

·         Synchronize data seamlessly among third-party and Microsoft applications

·         Take advantage of built-in integration functionality with other Microsoft applications

Maximum Flexibility

In any of the different model offerings Hosted Microsoft CRM, On-Premise CRM or Hybrid CRM, Microsoft Dynamics CRM is designed to work out-of-the-box with other Microsoft applications, taking the pressure off your corporate IT staff and making it easy to implement your integrated CRM system. Chances are your company already uses Microsoft applications; the familiar interfaces will minimize your IT learning curve. Microsoft Dynamics CRM adds functionality to a wide range of Microsoft and third-party applications by:

·         Integrating seamlessly with numerous other Microsoft applications including Microsoft BizTalk and Microsoft Office SharePoint

·         Producing detailed reports and analyses through Microsoft SQL Server 2008 Reporting and Analysis Services 

·         Providing access to enhanced functionality within the Windows Workflow and Windows Communication

·         Foundations to process information more effectively

·         Allowing additional solutions to be created quickly and easily by use of the Microsoft .NET Framework

This article is brought to you by Streamsol, a Microsoft CRM Gold Partner. Our Microsoft CRM practice revolves around four models; CRM Online, Microsoft CRM on-premise, hosted Microsoft CRM, and hybrid Microsoft CRM, which allow us to service companies of all shapes and sizes located anywhere in the world.  Our vision and commitment to the Microsoft Dynamics CRM framework is unrivaled.