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Boston Nissan Dealers May Know the AutoMile Doesn’t Mean Autopilot

BY Scott Porta | 04-14-2010 | 8:27 AM
This blog is written by a member of our blogging community and expresses that member's views alone.

NORWOOD, M.A. – All Boston Nissan Dealers are not the same nor are the dealers along the AutoMile and Clay Nissan Norwood prides themselves on being different. Clay Nissan Norwood would like customers to know they’re maintaining their commitment to set themselves apart from other dealerships located along Rt. 1’s AutoMile in Norwood. And how are they going to do that? 
By actively providing solutions to some of the most common complaints written by customers about buying a car from other dealerships along the AutoMile.
The AutoMile is a great place to buy or lease a car because of the sheer volume of vehicles, and it can accommodate those searching for any make or model, in any price range. People from all over New England and beyond come to the AutoMile to find the best deals and unsurpassed selection. 
But the mishandling of customers by dealerships other than Clay Nissan Norwood and the Clay Family Dealerships has drawn common complaints from customers including: overly pushy or uninformed sales and management personnel; a conveyer belt buying experience; long waits; and an uneasy feeling of being interrogated instead of being helped with a car purchase.
Clay Nissan of Norwood has taken many proactive steps to prevent these complaints from being attributed to its dealership, which include:
Qualified Personnel: Clay Nissan’s sales personnel are keenly interested in providing a fun and relaxing purchasing or leasing experience. They are energetic and excited about customer visits, not pushy. Boston Nissan Dealers should know Clay Nissan staffs its store with not only qualified and ethical sales representatives but also plenty of them; there’s no chance customers will experience long waits or lack of attention.
No Conveyor Belts: There are no conveyor belts in Clay Nissan’s state-of-the-art showroom, and the dealership acknowledges the special and unique wants and needs of every customer. Clay Nissan listens to its customers and follows their lead. Whatever customers want to accomplish during their visit, Clay Nissan will endeavor to make it happen.
Respect: Clay Nissan will not ask customers for sensitive information. The dealership respects customers’ intelligence and believes they know their budget and are qualified to buy or lease a new or pre-owned vehicle. 
Clay Nissan of Norwood General Sales Manager Ernie Galarza said, “I often like to say that even though my name is not in the store window, my heart is in the store and I truly mean it. It’s horrific to hear the stories from our customers about a buying experience they had at another dealership. No one should be treated like that, especially when it comes to making such a large purchase like a vehicle. We welcome all customers into our store and really spend the time and effort with each customer to ensure he or she is beyond satisfied and would not only recommend us to family and friends but be excited to return to our dealership.”
Clay Nissan of Norwood is located on the Southbound side of Rt. 1 in Norwood, and is filled with all the latest new and quality used models of Altimas, Versas, Sentras, Maximas, Xterras, Titans, 370Zs, Pathfinders, Muranos, Rogues, Cubes, Frontiers and Armadas. 
Clay Nissan is a member of the Clay Family dealerships and is currently celebrating 60 years in business, proudly serving Boston Nissan Dealers customers. The Clay Family Dealerships is a company about pride, passion, achievement, respect, responsibility, family, discipline and courage. The Clay Family Dealerships believes that its strength, continued success, future growth, depend on building trusting relationships with its employees, customers and industry partners.
Clay Chevrolet is conveniently located at 391 Providence Highway, On the Automile, in Norwood, MA, 02062.