Chris Cappuccilli - Receivables Recovery Redefined

Christopher Cappuccilli Info

Our approach to handling receivables comes in four stages.

Brown and Joseph’s four-phase process goes beyond the status quo
and provides a more intelligent resourceful approach to the recovery
process.

Phase One

Credit scoring and asset information – Upon receipt of collection
assignments debtor companies are credit scored and asset information is
obtained. This intelligence is attached to the debtor information file
and provides factual and critical information during the collection
process.

Phase Two

Initial analysis and collections – Using the credit score and asset
information, files are then segmented and prioritized by score and
balance. This segmentation rapidly identifies companies that have the
financial resources available for rapid resolution and recovery. These
files are assigned to our primary and initial phase of soft collections
through Brown and Joseph, LLC. Companies with medium to low scores,
meaning high credit risk, have a tendency to delay recovery with
unsubstantiated disputes. Most collection agencies will refer these
more difficult cases to outside council for litigation increasing
contingency fees and causing their client to incur court costs.

With Brown and Joseph these more difficult cases are diverted to our “phase three” in-house law office for legal collections.

Phase Three

Increased recoveries – Our in-house law office increases recoveries
without increasing contingency fees normally associated with litigation
assignment. This third step has reduced litigation for our clients to
less than 1% without increasing the contingency fee. The results are
increased recovery, higher settlements and reduced litigation costs and
time spent in resolving the more difficult assignments.

Phase Four

Litigation – Brown & Joseph maintains a national network of
experienced litigation lawyers. Our litigation management team will
review and recommend suit based on factual and intelligent credit
scoring and asset information. Using this business intelligence our
national average for litigation is less than 1%.

The Results

Our four-phase process rapidly increases revenue recovery and
substantially reduces litigation costs and contingency fees that will
have an immediate and positive effect on your bottom-line profits.

Allen Watson

Collection Manager

Allen Watson has over 20 years of credit and collections
experience, having worked extensively in insurance, transportation and
staffing to name a few. His experience and skills include sales, skip
tracing, collections and international collections. He started with
Brown Joseph at the inception of the company and is an industry leader
with the most revenue recovered in the company history.

Cappuccilli Chris :Outsource

A full-service Integrated Business Alliance (IBA), more commonly
referred to as “business process outsourcing (BPO)”, with ingrained
industry knowledge provides a sophisticated approach to managing
complex projects in high-volume environments. Inevitably, our clients
are driven to look beyond cost toward deeper process improvements and
business transformation. Therefore, we offer a ready staff of mixed
skill levels in areas including: billing, cash application, dispute
resolution, credit & collections and on-site consulting that have
the capacity to adapt simultaneously to your evolving A/R needs. Also,
our proprietary software technology interfaces seamlessly with your
companies current ERP system(s) and consolidates all A/R data from
multiple software systems onto a single, common data source for
managing your receivables.

Christopher Cappuccilli Info

Our Mission / Vision

Our Mission is to deliver high quality, effective and innovative
solutions to our customers while providing our employees meaningful
work in a healthy, exciting and productive environment. It is our
mission to encourage openness, innovation, and growth for all
employees. We will provide customer service second to none. To achieve
our mission we will maintain a profitable and successful company while
acting in an ethically responsible manner.

Our Vision is to be the household name for the accounts receivable industry.

Brown & Joseph, a proud sponsor of ICE (Insurance

Collection Executives), has partnered with

the ICE Education Committee to reward the

next EIGHT education program recipients with a $250

training incentive reward. Brown & Joseph understands

the importance of education and wanted to help the Education

Committee generate interest in their program.

Dennis Falletti, SVP Business Development

says, “The foundation of a successful receivables management

program and delinquency reduction begins with

education, the root source. Our mission and services

include supporting our clients’ educational advancement,

which helps them be more effective internally,

thus reducing bad debt write off and reducing the need

for collection services. We fully support the ICE education

program and encourage our clients and prospective

clients to further their education through the ICE

program.”

For additional information on ICE or additional

information on ICE’s Education Committe, please visit

their website at www.theicesite.com

Chris Cappuccilli :

If you are sending one claim at a time and would

like a copy of our claim form, contact your sales

representative. If you are sending multiple

claims, we accept Excel files in any

format you choose.

In order to process your claim,

we require the following information:

• Contact Name

• Business Name (for commercial claims)

• Last Known Address

• Last Known Phone Number

• Reference Number

• Last Charge Date

• Amount Due

Cappuccilli Chris
Transportation, Freight and Logistics

Trucking, express delivery, couriers, freight forwarders,
logistics, rail, intermodal, package delivery and air cargo — the
delivery must be made domestically and abroad. The options are endless
for the shipper and the risks of not being paid for delivering the
product are always present for the transportation provider. The
transportation and logistics industry faces increased competition on a
global basis and the rising fuel costs are continuing to squeeze profit
margins in the transportation segment.

Timely collection of receivables and customer base management are
critical to the profitability of the transportation and delivery
industry.

Brown & Joseph can provide the technology, personnel and
knowledge to minimize bad debt and increase cash flow. We have
developed a dedicated team within our company that can and will provide
a credit to cash process with all steps in between. You tell us where
we are needed and we will develop a work plan that is guaranteed to put
more money on your bottom line.

* Dedicated personnel

* Technology

* Software application for credit and cash application

* Credit reports/risk assessment scoring of current customers and new customers

* Short pay resolution

* Identification of billing errors

* Process enhancement

* Second placements

* Billing solutions

* Receivable purchasing

* Partial/total outsourcing

Brown & Joseph guarantees, in writing, our work plan and the
results that will increase your cash flow, decrease your DSO, decrease
write offs and enhance your profits…guaranteed.

Chris Cappuccilli Business
Our Mission / Vision

Our Mission is to deliver high quality, effective and innovative
solutions to our customers while providing our employees meaningful
work in a healthy, exciting and productive environment. It is our
mission to encourage openness, innovation, and growth for all
employees. We will provide customer service second to none. To achieve
our mission we will maintain a profitable and successful company while
acting in an ethically responsible manner.

Our Vision is to be the household name for the accounts receivable industry.

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