Honda Service NJ Area: Garden State Honda Says ‘Yes’ to Shoe Shines

PASAIC, NJ – Honda Service NJ dealership Garden State Honda has a very unique service department, one that combines Honda-certified service technicians and convenience with waiting area amenities that rival a four-star hotel.
“We wanted to give our customers the absolute service experience, and treat them like they should be treated,” said Garden State Honda Service Manager Tim Mahon. “As part of our ‘We Say Yes’ policy, we said ‘Yes’ to having things in our waiting area that you wouldn’t find at a typical service department, such as a working bakery that turns out freshly baked cakes daily and even a place to get your shoes shined.”
Best of all, these services are free. “It’s much more than someone setting up a coffee carafe and a gumball machine because those things leave out true customer interaction, and they’re a sorry excuse for rewarding the customer,” Mr. Mahon added.
The actual Honda Service NJ customers receive is unparalleled. Garden State Honda’s Service Department is housed independently from its dealership. The highly trained service technicians enter a customer’s car with utmost care making sure they never leave a stray fingerprint or grease spot in the car’s interior.
Additionally, Garden State Honda is so confident in the quality of their service department that the dealership is offering a promotion to every new Honda owner, including those who didn’t purchase from Garden State Honda:
All new Honda owners are invited to bring their Hondas to the Garden State Honda service department for their vehicles’ first scheduled oil change, and Garden State Honda will perform the oil change for free. That’s right even if you purchase your vehicle at another Honda dealer.
“Once you see how great our service is, we’re confident you’ll come back to do business with us again,” said Mr. Mahon.
Those looking to schedule Honda Service NJ appointments can skip the phone call and go straight to Garden State Honda’s “Schedule Service” web page. It’s a convenient service where customers go online and choose their appointment date, desired drop-off and pickup time. There’s also a space to indicate if customers will need transportation from the dealership while their cars are being serviced. Once all the car information is entered (year, make and model), the online form is submitted to Garden State Honda and a service technician will call or e-mail customers to confirm their appointment.
Another great feature on Garden State Honda’s website is “Ask a Service Tech.” Post any question and a trained Honda service technician will quickly respond with an answer.
Garden State Honda consistently posts other promotions on its website, one of which currently offers a free multi-point inspection with the purchase of an express service oil change.
Jennifer Williams of Paramus recently brought her 2009 Honda Civic in for an oil change. “Whenever I used to get my car serviced at other places, it was always a stressful experience,” Ms. Williams said.
“There’s nothing for my kids to do while they wait. Their only entertainment is a stale candy machine, outdated magazines, or a TV that someone else is watching and my kids are not interested in what’s on the TV. A friend told me about Garden State Honda’s service department, so I tried it out. I was very pleasantly surprised because I’ve never come across a service department this nice that actually has something specifically to entertain kids. They have a game room with several video games which my kids loved. I can easily say that it was the most relaxing 30-minute wait I ever had.”
Honda Service NJ customers will never have to wait long to find out what’s going on with their car. If a Honda vehicle does need more extensive service requiring it to be left longer than one day, the Honda Service NJ technicians at Garden State Honda will never leave customers in the dark about the status of their vehicle. Specialists will provide customers with an accurate estimate for when they can pick up their car.
For more information or to schedule a service appointment at Garden State Honda’s Service Department, visit http://www.gardenstatehonda.com/schedule-service.aspx or call 888-635-4111.
Garden State Honda is conveniently located at 225 River Drive, Passaic, New Jersey 07055.