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Bergen County Acura Dealer Expands Online Shopping Experience

BY New Jersey Acura | 03-30-2010 | 9:48 PM

This blog is written by a member of our blogging community and expresses that member's views alone.

Bergen County Acura dealer, Park Ave Acura, now offers live chat capability on their website. With just the click of the mouse, NJ Acura shoppers can contact Park Avenue’s team of experts for live assistance and answers to questions regarding Acura cars for sale, Acura service, parts and more.

Park Ave Acura in Rochelle Park is raising the bar on standards. An expert member of the Park Ave Acura team will be available online during the dealership’s regular hours of operation to attend to the needs of online shoppers. When consumers arrive at the Park Ave website, a chat box with live web chat enabled will automatically appear, with the name and photo of the representative that is standing by to take their questions. This can be seen online at http://www.parkaveacura.com/index.htm

According to Gregg Berkowitz, Internet Director, the live web chat enables Park Ave Acura to offer even higher levels of customer service. “The car buying experience is rapidly evolving,” explains Berkowitz, “The Internet plays an important role in the research and purchasing decision of over 85% of consumers. We want to help make their car buying experience more enjoyable and more comfortable. Expanding their capabilities online helps us do that.”

Park Ave Acura carries a large selection of new and used Acura cars for NJ shoppers. Their convenient ‘car finder’ feature will locate any Acura model should a consumer not find what they are looking for on their lot.

More information on Park Ave Acura can be found online at http://www.acura-nj.com/

Park Ave Acura has been serving NJ Acura owners since 1978. Their original location in Rutherford suffered a devastating fire four years after opening its doors, forcing the dealership to work out of a temporary trailer for several months to keep the business afloat. Later that same year Park Avenue Acura relocated to their current location in Maywood, which houses their BMW service and parts center. Their Acura showroom is located on Route 17 North.