Boston Globe architecture critic Robert Campbell asked his readers for their most-hated buildings and, surprise, surprise, brutalism took the brunt. The concrete-heavy, '60s style of architecture favored by budding, post-industrial east-coast cities like New Haven and Providence (and especially common across the pond in the UK) hit Boston particularly hard. Pretty much every big, concrete box there made it onto the Ugliest List: State Service Center (1970), 133 Federal Street (1960), JFK Federal Building (1966), and of course, City Hall (1968).
"Could it be that the buildings are not inherently out of place in Boston? That rather they are feats of imagination and craftsmanship and tragically misunderstood -- the architectural equivalent of an abstract Jackson Pollock painting or a forbidding 12-tone Arnold Schoenberg orchestral work. A close look [at the State Service Center] reveals delicate theatrics, much like a Gothic cathedral. The concrete walls are chiseled to look like corduroy, stairs curve and bend around pillars and bridges like unfolded paper fans, and painstaking detail can be glimpsed throughout -- a handrail perfectly molded to fit the grip of a human hand."
She must be right, or else why would its theme song be so awesome?