Foursquare vs. Gowalla: Inside the Check-In Wars

If you ever visit the downtown Manhattan offices of Foursquare, the popular location-based social game for smartphones, don't say the word Gowalla. When I made that mistake during a visit there last November, 27-year-old cofounder Naveen Selvadurai sent me to the Foursquare time out chair. It was a joke. I think.

Gowalla is Foursquare's arch-rival. The companies both launched eight months earlier at the South by South West interactive festival. Their products pioneered the then-uncharted territory of location-based social networking. On Foursquare, a user "checks in" to locations (as pinpointed via satellite) to invite along friends, leave tips glued to GPS coordinates (like ordering advice at restaurants), and compete for digital rewards in the form of badges, or titles like "mayor" (for the user who checks in the most at a venue). Similarly, Gowalla asked users to check in places in order to collect digital goodies, akin to virtual geocaching. Gowalla's app was initially buggy, and Foursquare, with an appealing social element, stole the show. Social media blogs like Mashable named Foursquare the "breakout app" of SXSW, and a few months later Crowley and Selvadurai raised $1.35 million from investors including Fred Wilson (Twitter, Boxee, Tumblr) who bet that Foursquare was the next big thing. CNN called it "next year's Twitter."

Foursquare

Back at Foursquares offices, cofounder Dennis Crowley, 33, proceeds to show me screenshots of Gowalla, explaining how they blatantly ripped off features. "I'm waiting for the first original thing they come out with," Crowley said. "Everything they've come out with so far is a derivative of ours."

Gowalla's CEO, Josh Williams, says he didn't know about Foursquare until after version 1.0 of his app was released. "When we set out to build Gowalla, we simply wanted to use collectibles and a lightweight game to reward users for exploring the world around them," Williams says. "Honestly I had know idea we were stepping into what would become a very hot space." Left in the wake of Foursquare's popularity and superior functionality, Gowalla lurked in the shadows until this Fall. Shortly after Foursquare attracted its first investment, Gowalla raised about $8.4 million from several investors, including a few angels who kicked themselves for not sealing a deal with Foursquare.

Then Williams released Gowalla 1.2 in September. And Selvadurai debuted the time-out chair.

The new and improved Gowalla included features that mimicked many Foursquare's existing ones: a top 10 user list at venues patterned after Foursquare's mayor award; unlockable badges for venturing to new places, some with identical names as Foursquare's (such as the "explorer" and "discoverer" badges); and a focus on sharing your location with friends, a social element largely absent in Gowalla 1.0 that spurred a network effect in Foursquare adoption.

Gowalla

Imitation may be flattery, but the cash-disadvantaged Foursquare team was not flattered. And the competitors coded furiously through the winter. Foursquare attracted mainstream partnerships with Bravo TV, Zagat, Harvard University, and a host of national retailers. Gowalla struck advertising deals with media companies such as Travel Channel and retailers like Incase.

Four months later, as both companies prepare for their sophomore year at the SXSW conference, the drama has mellowed for the founders, but not the users. Foursquare is positioning itself primarily as a social utility and city guide, while Gowalla is leaning toward its gaming roots and attempting to bridge the gap between virtual and tangible goods. But it's clear that an "unofficial" competition will ensue at the festival which begins on Friday. Gowalla, on its home turf in Austin, is buddying up with Chevrolet for some slick games and promotions during the festival. Foursquare will vie for user checkins through an array of partnership promos, including SPIN, Pepsi, Good, Adobe, and Paypal. So who's going to win?

Foursquare broke the 500,000 member mark a week ago, while Gowalla has a loyal following, numbered in the mid 100,000s. Each is dominant in its home city (Foursquare in New York, Gowalla in Austin), and until Foursquare's January update allowing check ins in any city, Gowalla ruled small to medium sized cities like Topeka, Kansas, with Foursquare generally dominating larger metro areas.

When asked about Gowalla earlier this week, Crowley doesn't spit. He acknowledges it as a great company, even playing them off as hardly a competitor. "I think we're both doing interesting things in the location space, but working at it from two different perspectives," he says. "We've always been about 'friends going places' . . . The big difference is our focus on social utility and badges for real life achievements, and it seems their focus is on collecting digital goods."

While the future of these companies may not be at stake at SXSW this year, the winner will matter to the many voracious users of each platform. But the race is no longer about which app works better; it's about whether you like a sort of real-life Pokemon (Gowalla), or to socialize and compete with friends (Foursquare). And there's no reason you can't do both (if you're an obsessive type with lots of battery life).

But the sad truth is that both companies could lapse into obscurity now that behemoths like Twitter and Facebook are bringing their big guns to the geo-social networking space. In fact, this week it was revealed that Facebook, which has 800 times the users as Foursquare, will be adding location check ins as early as next month.

Maybe by summer Foursquare will be giving me a "time out" for saying the word Facebook.

Read more: Facebook to Add Location Data, Encourage Epic Levels of Oversharing

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8 Comments

  • Shahar Boyayan

    I'm a FourSquare user and find it amazing as a tool for small businesses. The application allows people to recommend the place and suggest favorite dishes. It allows businesses and people to connect, bring foot traffic to the place and recommend to others. What more can a business wish for?

    Badges for your business and badges to sponsor events is another possibility. For the users the more badges they have the more fun it is.

    So, to put it into perspective, here are a few things you can use Foursquare in your business for:
    # Coupons
    # Special rewards for mayors or check-ins
    # Encourage customers to come back
    # Special promotions on slow days.
    # Be a sponsor of Foursquare leaderboard.
    # Brand awareness
    # Deeper connection between customer and patron
    # Instant feedback
    # Promote events

    I always say that the gold rush today is for being found, and getting attention.

  • Philippe Jeudy

    The good thing of this specific "Silicon Valley style War" is to make use of Location Based mobile applications more known. For sure we will cone to more useful service like TellMeWhere, mainly European for now with some figures...
    Some facts:
    •500,000 members
    •More than 800 businesses
    •+30% active users monthly
    •Tellmewhere recently raised a further €550,000 to support the upcoming international expansion. Like here in the US ;-)

  • Philippe Jeudy

    The good thing of this specific "Silicon Valley style War" is to make use of Location Based mobile applications more known. For sure we will cone to more useful service like TellMeWhere, mainly European for now with some figures...
    Some facts:
    •500,000 members
    •More than 800 businesses
    •+30% active users monthly
    •Tellmewhere recently raised a further €550,000 to support the upcoming international expansion. Like here in the US ;-)

  • Philippe Jeudy

    The good thing of this specific "Silicon Valley style War" is to make use of Location Based mobile applications more known. For sure we will cone to more useful service like TellMeWhere, mainly European for now with some figures...
    Some facts:
    •500,000 members
    •More than 800 businesses
    •+30% active users monthly
    •Tellmewhere recently raised a further €550,000 to support the upcoming international expansion. Like here in the US ;-)

  • NoahRobischon

    Video geo-tagging is definitely going to change this game. But how many people will want to video check-in? It's hard enough just to do it via text.

  • Jay Henderson

    I think, the first company to really push advertising in a unique fashion will virtually be the winner of 2010. Ideas such as creating a unique contest during Easter, like a social media easter egg hunt would be fun. I know the social networking game is hot at the moment. Although I do believe the first company to appeal to video and geotagging will ultimately be the winner.