http://www.youtube.com/watch?v=MzDglRXevJg
Joey Fitts describes the analytical paradox at the Strategy Leaders Roundtable with Drs. Robert Kaplan and David Norton at Palladium's Americas Summit in San Francisco in November 2009. Fitts cites the case of Energizer Holdings and their approach to enabling an organization full of "Difference Makers", an example from the book he co-authored, Drive Business Performance: Enabling a Culture of Intelligent Execution.
www.joeyfitts.com
www.cultureofperformance.com
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